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Sunday, April 07, 2013
Posted by bibbah
No comments | Sunday, April 07, 2013
The Competency-Based
Approach to Training
Throughout the world, millions of students go to school every day. These
students study subjects such as science, language and mathematics in courses
usually scheduled to last the duration of the school year. Because progression
through the various subjects in school is time-based, at any given time during
the year the teacher is expected to be at a specific point in the textbook or
course content.
While not every student may progress at the same rate, the
schedule typically requires everyone to move at the same rate as the teacher.
Tests are administered periodically to ensure students understand the concepts
and principles. Test scores often are compared to determine the grades of the students.
Unfortunately, when a student does not do well on a test there often is little
time for individual assistance as the teacher must move on in order to adhere
to the established time schedule.
While traditional, time-based approaches to education have met with varying
levels of success over the years, it is an ineffective system when the goal is
to train individuals to perform specific, job-related skills. For example, an
active, certified airline pilot is attending a 3-week training course to learn
to fly a new type of aircraft. Will attending all sessions during the course
ensure the pilot can fly the plane? Of course not! If the pilot is unable to
attend 2 days of the course, does this mean the pilot cannot fly the plane? Probably
not. After 4 days, the pilot does poorly on a written test. Should the pilot
immediately fail the course or should the pilot continue with assistance and be
given the opportunity to be tested again?
If the pilot can pass all written
tests does this indicate that the pilot can fly the plane? No! In addition to
assessing knowledge, an evaluation of the pilot’s skills also is required.
Obviously, the time-based educational system used in schools and
universities is not appropriate when conducting training. A more appropriate
approach is competency-based training (CBT).
In a traditional educational system, the unit of progression is time and it
is teacher-centered. In a CBT system, the unit of progression is mastery of
specific knowledge and skills and is learner- or participant-centered. Two key terms used in
competency-based training are:
·
Skill—A task or group of tasks
performed to a specific level of competency or proficiency which often use
motor functions and typically require the manipulation of instruments and
equipment (e.g., IUD insertion or Norplant ® implants removal). Some skills,
however, such as counseling, are knowledge- and attitude-based.
·
Competency—A skill performed to a
specific standard under specific conditions.
There appears to be substantial
support for competency-based training. Norton (1987) believes that
competency-based training should be used as opposed to the “medieval concept of
time-based learning.” Foyster (1990) argues that using the traditional “school”
model for training is inefficient. After in-depth examinations of three
competency-based programs, Anthony Watson (1990) concluded that
competency-based instruction has tremendous potential for training in industry.
Moreover, in a 1990 study of basic skills education programs in business and
industry, Paul Delker found that successful training programs were
competency-based.
A competent clinician (e.g., physician, nurse, midwife, medical assistant)
is one who is able to perform a clinical skill to a satisfactory standard.
Competency-based training for reproductive health professionals then is
training based upon the participant’s ability to demonstrate attainment or
mastery of clinical skills performed under certain conditions to specific
standards (the skills then become competencies). Norton (1987) describes five
essential elements of a CBT system:
·
Competencies to be achieved are carefully identified, verified and made
public in advance.
·
Criteria to be used in assessing achievement and the conditions under which
achievement will be assessed are explicitly stated and made public in
advance.
·
The instructional program provides for the individual development and
evaluation of each of the competencies specified.
·
Assessment of competency takes the participant’s knowledge and attitudes
into account but requires actual performance of the competency as the primary
source of evidence.
·
Participants progress through the instructional program at their own rate
by demonstrating the attainment of the specified competencies.
How does one identify a competency-based training program? In addition to a
set of competencies, what other characteristics are associated with CBT?
According to Foyster (1990), Delker (1990) and Norton (1987) there are a number
of characteristics of competency-based programs. Key characteristics are
summarized in Table 1.
Table 1.
Characteristics of Competency-Based Training Programs
One of the primary advantages of CBT is that the focus is on the success of
each participant. Watson (1990) states that the competency-based approach
“appears especially useful in training situations where trainees have to attain
a small number of specific and job-related competencies” (page 18). Benefits of CBT identified by Norton
(1987) include:
·
Participants will achieve competencies required in the performance of their
jobs.
·
Participants build confidence as they succeed in mastering specific
competencies.
·
Participants receive a transcript or list of the competencies they have
achieved.
·
Training time is used more efficiently and effectively as the trainer is a
facilitator of learning as opposed to a provider of information.
·
More training time is devoted to working with participants individually or
in small groups as opposed to presenting lectures.
·
More training time is devoted to evaluating each participant’s ability to
perform essential job skills.
While there are a number of advantages of competency-based training, there
also are some potential limitations. Prior to implementing CBT, it is important
to consider these limitations:
·
Unless initial training and followup assistance is provided for the
trainers, there is a tendency to “teach as we were taught” and CBT trainers
quickly slip back into the role of the traditional teacher.
·
A CBT course is only as effective as the process used to identify the
competencies. When little or no attention is given to identification of the
essential job skills, then the resulting training course is likely to be
ineffective.
·
A course may be classified as competency-based, but unless specific CBT
materials and training approaches (e.g., learning guides, checklists and
coaching) are designed to be used as part of a CBT approach, it is unlikely
that the resulting course will be truly competency-based.
Models and simulations are used extensively in competency-based training
courses. Airplane pilots first learn to fly in a simulator. Supervisors first
learn to provide feedback to employees using role plays during training.
Individuals learning to administer cardiopulmonary resuscitation (CPR) practice
this procedure on a model of a human (mannequin).
Satur and Gupta (1994) developed a model which facilitates skill
development in performing and evaluating coronary anastomoses with an
angioscope. The results of their study indicate that models are proving
invaluable as a training tool. George H. Buck in a 1991 historical review of
the use of simulators in medical education concluded that “Given the
developments in this technology within the last 50 years, it is possible that
the use of simulators will increase in the future, should the need arise to
teach new concepts and procedures at set times to large groups of individuals”
(p. 24). Researchers in two different experimental studies involving training
people to perform breast self-examinations (BSE) compared several methods and
found that using models was the most effective training method (Campbell et.
al., 1991 and Assaf et. al., 1985). In a multicenter evaluation of training of
physicians in the use of 30-cm flexible sigmoidoscopy, Weissman et al (1987)
found that they were easily trained by first practicing on plastic colon
models.
Norton (1987) believes that participants in a competency-based training
course should learn in an environment that duplicates or simulates the work
place. Richards (1985) in writing about performance testing indicates that
assessment of skills requires tests using simulations (e.g., models and role
plays) or work samples (i.e., performing actual tasks under controlled
conditions in either a laboratory or a job setting). Finally, Delker (1990) in
a study of business and industry found that the best approach for training
involved learner-centered instruction using print, instructional technology and
simulations.
Evaluation in traditional courses typically involves administering
knowledge-based tests. While knowledge-based assessments can certainly be used
in CBT to measure mastery of information, the primary focus is on measuring
mastery of skills. In keeping with this, Thomson (1991) reports that the
decision to recognize a performance as satisfactory and to determine competence
should be the basis for success of a competency-based program. Moreover,
Foyster (1990) argues that assessment in competency-based programs must be
criterion-referenced with the criterion being the competencies upon which the
program is based. Finally, Richards (1985) indicates that simulation and work
sample performance tests should include a checklist or some type of rating
scale.
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